Craft · 5 min read
The 10-Year Warranty, Explained
Most cabinet warranties are lawyer-written documents that exist to limit liability. Ours is a product commitment. Here's the difference.
Sarah Okonkwo
Head of Customer Trust · Published January 18, 2026
Every cabinet brand offers a warranty. Most of them are structured so that by the time you need to use it, you can't.
The industry-standard warranty covers 'manufacturing defects' with a long list of exclusions: normal wear, finish variations, installation issues, humidity exposure, hardware fatigue. What's left is vanishingly small.
Our warranty is different in three specific ways.
First: ten years, not one. Finishes that fail, fail in years three through seven. A one-year warranty is a 'return-your-shipment' warranty, not a product guarantee. We're telling you our cabinet will still be structurally sound in 2036.
Second: transferable. If you sell your house, the warranty goes with the cabinets. This matters because homebuyers who find out the kitchen was replaced five years ago want to know if the warranty is still good. It is. Write that into the listing.
Third: no deductible, no depreciation. If we ship a replacement component in year nine, it's a new component. You don't pay the difference between the 'current value' of your cabinet and a new one. You get the part.
What we don't cover: water damage (water doesn't respect any warranty), impact damage (you dropped something on it), and damage from improperly installed cabinets (you installed it wrong, or your contractor did). These exclusions aren't legal fine print — they're physics. But within what we can control, we stand behind.
